To fulfill its Sustainable Procurement and Supply Chain Development Policy and commitments, EVA Air has established the following sustainable supply chain management process to drive continuous improvement among suppliers, enhance their sustainability performance, and create shared value.
Sustainability Standards and Risk Assessment
Before working with suppliers, EVA Air evaluates their past credit records as well as other aspects, including supplier image and whether there are any records of serious legal (regulation) violations. In the new supplier evaluation and selection process, at least 10% ESG weighting is used as a criterion for overall assessment. Furthermore, a score of 60% or higher in ESG-related categories is required to pass the new supplier screening. In 2024, all newly onboarded suppliers were selected based on this standard. Specific country, industry, and product risks are also taken into consideration. We have announced the “Supply Chain Sustainable Development Policy” to the internal main procurement departments, and all the contracts with our major suppliers include termination or cancellation clauses. If any supplier is found to have violated the corporate sustainable development policy and SCoC, the Company may require improvements. If the supplier fails to make improvements within the specified period or commits significant violations, EVA Air has the right to terminate the contract.
Supply Chain Risk Assessment Process
Distribution of risk assessment questionnaires
Analysis of questionnaire responses
Risk identification
Follow-up and improvement measures
ESG Screening Criteria for Supplier Selection
| Target |
Selection method |
ESG-related Criteria |
| New suppliers |
Supplier Selection and Evaluation Form |
In the evaluation form for new suppliers, at least 10% ESG weighting is used as a criterion for overall assessment. Also, a score of 60% or higher in ESG-related categories is required to pass the new supplier screening. |
| Existing suppliers |
Sustainability Assessment Questionnaire (SAQ) |
The content of the Sustainable Assessment Questionnaire is determined based on initiatives such as the United Nations Global Compact, United Nations Guiding Principles on Business and Human Rights, International Labor Organization declarations, and the Responsible Business Alliance code, and covers a variety of ESG aspects. Existing suppliers with scores 90 or higher are considered excellent suppliers and will be given priority for future contract renewal. |
Supply Chain Risk Assessment
EVA Air works closely with suppliers to advance supply chain sustainability. In addition to meeting quality and delivery requirements, suppliers are expected to protect the environment, provide a safe and healthy workplace, and contribute to a more sustainable and competitive value chain.
To assess and monitor supply chain sustainability performance, EVA Air developed the EVA Air Sustainability Assessment Questionnaire (SAQ) as part of its procurement procedures. The questionnaire is based on internationally recognized frameworks and standards, including the United Nations Global Compact (UNGC), the United Nations Guiding Principles on Business and Human Rights (UNGPs), the International Labour Organization (ILO) declarations, SA8000, and the Responsible Business Alliance (RBA). Suppliers are required to provide supporting documentation, and the SAQ is used to evaluate sustainability-related risks across the supply chain.
In 2025, the SAQ was distributed to all tier 1 suppliers and critical suppliers (including both critical tier 1 suppliers and critical non-tier 1 suppliers), achieving a 100% response rate.
The Response Status of Supplier SAQ
| |
|
2022 |
2023 |
2024 |
2025 |
| Tier 1 suppliers |
Number of suppliers surveyed
Response Rate (%) |
197
100% |
232
100% |
186
100% |
209
100% |
| Critical tier 1 suppliers |
Number of suppliers surveyed
Response Rate (%) |
56
100% |
57
100% |
50
100% |
51
100% |
| Critical non-tier 1 suppliers |
Number of suppliers surveyed
Response Rate (%) |
51
100% |
29
90% |
29
90% |
29
100% |
The Results of the Sustainability Assessment Questionnaire and Supplier Audit
Based on the 2025 sustainability risk assessment, no high-risk suppliers were identified across EVA Air's supply chain, as no supplier received an SAQ score below 70. EVA Air therefore analyzed the assessment results and selected the lowest-scoring 1% of suppliers, together with critical suppliers, for further audits. Audit methods included document reviews, on-site audits, and independent third-party audits.
A total of 20 significant suppliers among tier 1 suppliers were audited, including one critical supplier that underwent an on-site audit conducted by an independent third-party certification body, Bureau Veritas Certification Taiwan (BVC). The overall audit results indicated that non-compliance with labor regulations was the main risk issue among the audited suppliers. Through active engagement, guidance, and the provision of relevant information and resources, all audit findings were successfully addressed and corrected.
Based on the SAQ results, no high-risk suppliers were identified among critical non-tier 1 suppliers.
