Social Inclusion

EVA Air values every employee and aims to create a safe and inspiring environment. In the aviation industry, each category is like a different industry. We provide our employees with opportunities to switch their job fields, increasing opportunities for experience and become a full range of international talents. Meanwhile, EVA Air has been constantly investing resources in creating a well-rounded work environment.

The aviation industry is filled with challenges and opportunities for growth. It’s not just about providing basic passenger and cargo transportation. In a competitive market, service becomes the way for us to differentiate ourselves – and quality service requires invested employees. EVA Air continues to use public recruitment channels and a fair selection process to hire new employees. Through long-term career planning and specialized trainings, we also encourage each employee to develop their potential. In 2024, we had 57 internal vacancies; however, due to a lack of suitable candidates, six positions went unfilled. Our internal vacancy filling rate was therefore 89.4%.

Our employees are divided into two categories: Inflight Service and Ground Service. Inflight service personnel include flight crew and cabin crew, while ground service personnel include the staff of airport transportation, passenger and cargo sales/reservation/ticketing, aircraft maintenance and flight dispatch, as well as other administrative personnel. In 2024, there were 1,106 new recruits (9.4%), whereas 461 employees resigned (3.9%). The main reason for employee resignation as to take care of family members or spend time with growing children. Based on the premise of sustainable management, EVA Air will continue to examine the policies of remuneration, benefits, and training to improve the work environment.