Social Inclusion

EVA Air values every employee and aims to create a safe and inspiring environment. In the aviation industry, each category is like a different industry. We provide our employees with opportunities to switch their job fields, increasing opportunities for experience and become a full range of international talents. Meanwhile, EVA Air has been constantly investing resources in creating a well-rounded work environment. In so doing, employees will continue to work hand in hand with EVA Air to advance towards a better future.

As the COVID-19 pandemic began to wane in 2023, we were already nearly back to our pre-pandemic transport capacity. EVA Air continues to use public recruitment channels and a fair selection process to hire new employees. Through long-term career planning and specialized trainings, we also encourage each employee to develop their potential. In 2023, we had 31 internal vacancies; however, due to a lack of suitable candidates, three positions went unfilled. Our internal vacancy filling rate was therefore 90.3%.
Our employees are divided into two categories: “Inflight Service” and “Ground Service”. Inflight service personnel include flight crew and cabin crew, while ground service personnel include the staff of airport transportation, passenger and cargo sales/reservation/ticketing, aircraft maintenance and flight dispatch, as well as other administrative personnel. In 2023, there were 1,257 new recruits (11.2%), whereas 554 employees resigned (4.9%). The main reason for employee resignation in 2023 was personal career planning. Based on the premise of sustainable management, we will continue to examine the policies of remuneration, benefits, and training to improve the work environment.