Management & Governance

EVA Air holds a customer-centric approach and the corporate spirit of "Challenge, Innovation and Teamwork". We aim to become a globally influential and benchmark airline. To achieve this goal, EVA Air has initiated a sustainable supply chain management program, with oversight and supervision provided by the Board of Directors to ensure that management policies are implemented from top to bottom. The Corporate Sustainability Committee is responsible for coordinating and assisting in the implementation of different initiatives, while the Supply Chain Action Team is responsible for executing specific tasks. EVA Air revised the internal procurement procedures with “Supply Chain Sustainable Development Policy” by the President. The international sustainability criteria such as environment, human rights, labor practices and social impact were incorporated as the main items of consideration for selecting new suppliers. We hope that we can encourage our suppliers to make joint efforts to fulfill corporate social responsibility through our procurement policies and practices, combined with sustainable standards.

Supply Chain Sustainable Development Policy
 

EVA Air has always concentrated on its industry, and is committed to its corporate spirit of “Challenge, Innovation, and Teamwork”. The business philosophy is “Safe and Convenient Flight, Welcoming and Thoughtful Service, Efficient and Innovative Operation”, and its mission is to become the best airline in the world. EVA Air put our emphasis on customers’ needs. With a series of service systems from the upstream aircraft parts manufacturing and pilot training, through the ground handling services and airline catering, to passenger and cargo transportation services and products sales, we construct a comprehensive aviation value chain.

EVA Air strives to provide the best products and services in close collaboration with all the partners of the supply chain. With numerous suppliers from all over the world, we have categorized and graded our suppliers in order to grasp the complex supply chain and carry out effective management. In 2023, we have categorized and graded 1,071 suppliers from all over the world, gradually building a comprehensive understanding of the overall supply chain and implementing effective management.

EVA Air has always been committed to the sustainable development of the Company and respond to Sustainable Development Goals (SDGs). Likewise, we also expect the same values in our suppliers. Therefore, in 2019, we formulated the Eva Air Supplier Code of Conduct (SCoC) according to the spirit of human rights, labor standards, environment and anti-corruption regulations of relevant international initiatives and requirements such as the UN Global Compact, the International Labor Organization (ILO), the Organization for Economic Cooperation and Development (OECD), the Social Accountability 8000 International Standard (SA8000), the ISO 26000 Social Responsibility Guidance, the Global Reporting Initiative (GRI), and the UN Guiding Principles on Business and Human Rights. This Eva Air SCoC is replacing the original Letter of Commitment - Supplier Partnership Social Responsibility Policy for Sustainable Development. It is applicable to all suppliers/ contractors/ subcontractors/ service providers who provide products or services to EVA Air. Likewise, EVA Air’s subsidiaries and the affiliated companies of its suppliers are encouraged to adhere to the SCoC so that through mutual influence, the sustainability of the overall industrial chain can be enhanced.In order to continuously improve the sustainability of its supply chain, EVA Air requires suppliers to sign the Supplier Code of Conduct (SCoC). In 2023, the signing rate of tier 1 suppliers and critical suppliers reached 100%. In addition, EVA Air also requires suppliers to promote awareness among their upstream suppliers. In 2023, the supplier awareness promotion rate for non-tier 1 suppliers reached 100%.

EVA Air Supplier Code of Conduct

On the journey toward sustainability, we believe that the impact of the supply chain on society and the environment cannot be ignored. We believe that we should leverage our influence as a sustainable enterprise and move forward together with our supply chain partners. EVA Air’s Sustainable Supply Chain Management Framework aligns with the principles of the United Nations Global Compact for sustainable supply chain management. Our effective risk control among supply chain members, and truly empowering collaboration across multiple fronts focuses on two pillars: Sustainable risk management, and building a sustainable supply chain.