A Message from the Executives
Ever since the Company was founded, we at EVA Air have embraced the principles of Challenge, Innovation and Teamwork. We are dedicated to ensuring the safest, most comfortable, highest quality flight experience for passengers. Despite major challenges such as the financial crisis and the COVID-19 pandemic facing us over the past three decades, we continue to make steady progress. Facing challenges has strengthened our resilience and operating efficiency, helping us maintain steady growth in a shifting environment.
In 2024, our experience permitted us to swiftly modify our strategies to deal with two major challenges: Route adjustments due to geopolitical tensions; and tax pressures and supply chain shortages due to ongoing trade conflicts between the US and China. EVA Air’s ability to flexibly demonstrates how resilient and competitive we are. With our employees’ hard work, EVA Air achieved a consolidated revenue of NT$221.009 billion in 2024. As we strive for steady growth, we are fully aware that sustainability is the key to long-term viability. Our core operations reflect ESG principles, and we strive for sustainability assessments that measure our corporate performance against international benchmarks. In 2024, we were honored to be selected as a constituent stock in the Dow Jones Best-in-Class Emerging Markets Index; to be listed among 61 global airline companies in the 2024 S&P Global Corporate Sustainability Assessment; and to be included in both the FTSE4Good Index Series and the FTSE4Good TIP Taiwan ESG Index. In the Global Corporate Sustainability Awards (GCSA) and Taiwan Corporate Sustainability Awards (TCSA) organized by the Taiwan Institute for Sustainable Energy, EVA Air was awarded the great honor of a Top 10 Sustainable Companies Award, and seven other major awards, including a Corporate Sustainability Report Award. These awards are not merely recognition of our efforts, but momentum to propel us forward.
The essence of our operations lies in Safety, Service, and Sustainability. We do our part for the environment by taking real action. Through social inclusion and sound governance, we bring the ESG spirit to life. In terms of the environment, EVA Air proactively responds to the global call for net-zero carbon emissions by setting phased targets and committing to achieving net-zero carbon emissions by 2050 as a long-term goal. The company has established a carbon reduction pathway and successfully passed the Science Based Targets initiative (SBTi) review in July 2024. In addition, EVA Air has been replacing aging aircraft with advanced models such as the Boeing 787 and Airbus A350-1000. We also continue to carefully evaluate how to adopt sustainable aviation fuel (SAF), collaborating with both domestic and international fuel providers to optimize deployment. Since 2023, EVA Air has used SAF on select flights; and in 2025, we began using SAF for standard flight operations at major global hubs. This marks a major step toward the low carbon future for aviation.
Looking to social responsibility, we focus on positive connections with the broader society by cultivating diversity, equality, and inclusion in the workplace, and by investing in nurturing sustainable talent. The aviation industry’s first Corporate Sustainability Manager Certification Training Program – which we jointly launched with the Taiwan Institute for Sustainable Energy in 2024 – is intended to enhance participants’ sustainability awareness. Through this 80- hour course, makes sustainability not just a concept, but a part of every employee’s daily practice. And looking to corporate governance, we prioritize ethics in business practices, strengthen the Board’s functions, optimize governance frameworks and risk management mechanisms, and improve information transparency and decision making efficiency. We firmly believe that sound governance is the cornerstone of sustainable development, and the key to building stakeholder trust. And in addition to our sustainability efforts, we put great emphasis on passengers’ travel experiences. Our 787 aircraft now feature the new 4th-generation premium economy seats, as well as a larger, quieter cabin environment with smart entertainment systems to enhance in-flight comfort. Not only does this reflect our strong commitment to service, but it also highlights EVA Air’s ongoing effort to prioritize passenger needs and the pursuit of innovative services.
Looking ahead, EVA Air will put our ever-stronger resolve into action. Through forward-looking ways of thinking, we will continue strengthening our core competitiveness and seeking cross-industry partnerships to face whatever challenges the external environment may bring. Through enhanced communication with stakeholders, we will continue devoting energy to a corporate culture of resilience and accountability. As we create value and chart the path toward change, we will lead the airline industry by example.
