ESG at EVA

EVA Air began flying on July 1, 1991. Today, our fleet comprises nearly 90 aircraft serving more than 60 destinations across Asia, Australia, Europe, and the Americas. EVA Air operates 94 weekly flights to 9 destinations in North America and 32 weekly flights to 6 destinations in Europe, making us the Taiwanese carrier with the most extensive network and highest flight frequency to both regions. With more than 400 weekly flights across the Asia-Pacific region, we provide seamless connectivity between Asia, Europe, and North America, further strengthening Taiwan’s position as a global transit hub. Through strategic alliances and codeshare partnerships with leading international airlines, EVA Air has established a comprehensive global passenger and cargo network. Guided by our core values of Safety, Service, and Sustainability, we remain committed to rigorous safety management and service excellence, delivering a safe, comfortable, and convenient travel experience for passengers.

In 2025, EVA Air launched a new route from Taoyuan to Kobe, Taoyuan to Busan, and Taoyuan to Dallas. Based on market demand and during peak seasons, flight frequencies were increased on routes from Taoyuan to Seattle, Brisbane, and popular destinations within Asia. In addition, cargo flights to North America were actively increased to enhance fleet utilization. Passenger operations, benefiting from increased capacity and sustained market demand, maintained a high level of passenger numbers and revenue. Cargo operations, supported by the rise of AI technology applications and the robust development of the semiconductor-related industries, drove full-year revenue to reach NT$204.3 billion, demonstrating stable and outstanding operational performance.

Since the launch of its maiden flights, EVA Air has been actively committed to flight safety and service, with the ultimate goal of becoming a globally influential and iconic airline. To further strengthen our sustainability efforts, we designed a "brand sustainability" questionnaire, aimed at three major aspects - flight safety, innovative services, and reducing environmental impact to understand customers' perceptions of the EVA Air's brand. Because we wanted to expand the scope of the survey, the questionnaires were designed to be conducted online, and the distribution targets were corporate customers, such as high-tech industries, public institutions and private companies and individual customers. In 2026, more than 2,000 valid responses were collected. The results showed that brand perception scores reached 93% for flight safety, 81% for service innovation, and 84% for environmental impact reduction. The survey findings serve as a valuable reference for our business operations, brand management, and service enhancement initiatives as we continue to strengthen EVA Air’s sustainable brand value.