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01

Safety Foundation

  • Social topics we care about

    Flight safety is a core issue for public safety. It is also a value held in common by all of society. Only through continuous improvement of our management measures and deepened safety education shall we provide safe and quality service to traveling public.

  • Action Strategy

    Safety is our commitment to passengers. By sharing our experience and cultivating talent, we continue working hard to develop professional talent for aviation and promote flight safety education. We join hands with others in the industry, our employees, and the public at large in enhancing quality and safety.

  • Important Action Programs for 2023
    • Aviation Talent Cultivation
    • Protecting passengers' health
  • Major actions for 2023
    • Unveiling the Civil Aviation Engineering Program in a corporate-academic partnership with NCKU. From the program established to 2023, a total of 1,439 students have participated.
    • Accumulated 1,090 physicians had joined the "Compassionate Doctors on Board" program.
    • MedAire provided passenger “fit-to-fly assessment” and“medical consultation and care services”. A total of 4,849 consultations have been provided.
    • There is a total of 1,139 visits to EVA Safety Gallery in 2023.
    • A total of 108 people participated in the “Little Flight Attendant” activity, with over 1,300 applications received. A total of NT$2.07 million was invested, along with the participation of nearly 40 company employees.
  • Where we've been - Highlights
    National Cheng Kung University “Civil Aviation Engineering Program”

    Since 2013, EVA Air has unveiled the Civil Aviation Engineering Program in a corporate-academic partnership with the NCKU and has appointed professionals in flight operation, dispatch, flight safety, and maintenance for lectures given. It aims to strengthen professional education through cooperative education, thereby fostering highly skilled aviation engineering professionals. EVA Air continues to carry out safety training for our employees to ensure that our colleagues will diligently find problems, carefully look into the reasons behind them, and determinedly adopt effective improvement measures, in addition to adhering to the standard operating procedure when performing their tasks so as to ensure passenger and flight safety. Externally, we are more proactive in terms of providing social education. We not only establish a safety gallery, but also consistently promote our safety philosophy.

    Compassionate Doctors on Board

    EVA Air has engaged MedAire since 2019 to provide passenger “fit-to-fly assessment” and “medical consultation and care services” by MedLink. In addition to allowing passengers to obtain better medical care, it also reduces the possible risk of diversion due to passengers with severe illness during the flight. EVA Air has launched the “Compassionate Doctors on Board” program, which invites physician-qualified passengers to join the program. When passengers on board have medical needs, they would provide passengers with immediate medical assistance.

     
02

Tourism Innovation

  • Social topics we care about

    With the progress of times and advances in science and technology, the issues of uneven urban-rural development and talent drain have become increasingly obvious. Through its role in the international aviation industry, we help to promote various cultural heritages in Taiwan. Such efforts enable concerned industries to thrive, allow local population to recover, and facilitate balanced developments of urban and rural areas.

  • Action Strategy

    As an airline, we work with local governments, providing gratis airfare, airfare vouchers, and other resources, to promote local tourism resources in the international market. In addition, we also cooperate with tourism bureau in organizing promotion events overseas to promote the beautiful scenery and features of Taiwan.

  • Important Action Programs for 2023
    • Combining the aviation business to help promote local tourism activities.
  • Major actions for 2023
    • Sponsored 9 local tourism events, with a total investment exceeding 8 million in cash and air transport expenses, including 39 flight tickets valued at around NT$3.19 million.
  • Where we've been - Highlights
    EVA Air Marathon

    Since 2018, EVA Air has organized the EVA Air Half Marathon. A city sightseeing marathon was held on October 23, 2023, attracting around 24,000 runners from 42 countries. The event not only facilitated the experience exchanges among international athletes but also promoted tourism in Taipei. Additionally, the EVA Air City Sightseeing Marathon "Seedling Program - Campus Tour" was organized. This initiative involved professional teams teaching sports knowledge and guiding students with great potential to look to the future, thus nurturing more "Stars of Taiwan."

     
03

Sports and Arts

  • Social topics we care about

    Promoting athletic events and arts & cultural activities broadens people’s minds and enriches their lives. It also helps to facilitate Taiwan’s exchanges with international community. We’ve sponsored sports players and organizers of arts & cultural events for shipping training equipment and exhibit, as well as tickets for sports players and performers, thus helping reduce their financial burdens of international travel and transportation.

  • Action Strategy

    EVA Air provides sponsorships for aviation transportation and related resources, easing financial burdens and travel challenges for athletes. Additionally, the sponsorships ease the burden of event organizers in acquiring both software and hardware equipment, thereby promoting a sports culture and fostering cultural exchanges between domestic and international communities.

  • Important Action Programs for 2023
    • EVA Air Marathon
    • Domestic sports activist
    • Overseas Sports Marketing
    • International exchange of arts and cultural activities.
  • Major actions for 2023
    • Approximately 24,000 runners from 42 countries participated in the EVA Air Marathon. Additionally, a campus tour was organized, with nearly 400 students from 27 schools participating.
    • Sponsored 13 outstanding athletes in Taiwan's sports industry, 7 domestic sports events, and 1 tennis association. This sponsorship totaled around NT$3.93 million in cash and excess baggage fees, as well as 247 flight tickets valued at approximately NT$93.64 million.
    • Sponsored 10 foreign teams, with an investment of approximately NT$71.42 million, and 36 flight tickets valued at around NT$11.55 million.
    • Sponsored 19 cultural and literary events and columns, with an investment of approximately NT$19.62 million in cash, flight vouchers, and 94 flight tickets valued at around NT$10.31 million.
  • Where we've been - Highlights
    Domestic sports activist

    EVA Air upholds the spirit of taking from society and giving back to society. It combines the characteristics of the aviation industry with its resources. Through diverse channels, the company provides air transportation and cash resources and adjusts flight schedules to sponsor Taiwanese athletes and events in badminton, golf, table tennis, swimming, long-distance running, tennis, and weightlifting. This helps integrate Taiwan’s sports activities with the international community, infusing society with positive energy through these practical actions and contributing to the ongoing goal of better social integration.

    Overseas Sports Marketing

    EVA Air's support for sports extends globally. By combining sports marketing with travel, we aim to increase global awareness of EVA Air, a Taiwanese brand. This strategy also enhances our corporate image as a company that values sports development, leaving a lasting impression on local residents and fans alike.

    udnFunLife Arts and Cultural Activities

    Flight tickets were provided to udnFunLife to introduce three renowned art and cultural events, including the “Greatest Musical of the 21st Century” Romeo and Juliet, the premiere of "The World of Hans Zimmer - A Symphonic Celebration,” and the modern ballet "Carmen," created by the winner of the "Benois de la Danse" award, known as the Oscars of the dance world. These events allowed the Taiwanese public to enjoy spectacular international performances without leaving the country.

     
04

Social Welfare

  • Social topics we care about

    Working with the Chang Yung-Fa Foundation for charity and social welfare, we are devoted to uphold the spirit that “what we gain from society, we must return to society”. By providing material resources and labor, we take action to help disadvantaged groups, and alleviate the difficulties that remote villages experience with material shortages. Furthermore, through sponsoring forums and projects organized by the media on sustainability issues, we aim to raise public awareness of social welfare and climate change.

  • Action Strategy

    Working with the Chang Yung-Fa Foundation for charity and social welfare, we provide material resources and labor, take action to help disadvantaged groups, and alleviate the difficulties that remote villages experience with material shortages. Additionally, by sponsoring sustainability forums, we aim to encourage the public to pay more attention to social welfare and climate change issues.

  • Important Action Programs for 2023
    • Assisting in the transportation of supplies
    • Combining sports activities with social welfare
    • Initiating sustainability discussions and promoting awareness for children with developmental delays
    • Returning the company’s obsolete equipment to benefit the rural areas
  • Major actions for 2023
    • Transporting 8,102kg of relief supplies to Europe, with air freight cost of about $1.68 million.
    • The 'Let me fly with you' children's charity dream project had a total investment exceeding NT$3.6 million in cash, with volunteer efforts amounting to nearly NT$500,000. The documentary video accumulated over 80,000 views.
    • MLB Los Angeles Angels' “Home Run Charity Sponsorship,” with an investment of approximately NT$3.85 million in cash.
    • A total of 97 students from 21 remote schools were invited to “Love, and Sharing” Brilliance Program and visit the company. Total 25 volunteers were committed.
    • Donated decommissioned computers, in-flight meal carts, thermoses, wooden cabinets, and other items worth over NT$400,000; provided to 44 social welfare organizations and schools.
    • Offered luggage transport for the New Taipei City and Hsinchu City Fire Departments to participate in an international rope rescue competition, as well as for the Junior Chamber International-Taiwan's "Taiwan Night," totaling over 1,800 kg and valued at approximately NT$340,000.
    • Donated two portable advanced monitor defibrillators worth approximately NT$2.29 million to the Taoyuan City Fire Department.
    • EVA Air's VIP Night invited 100 visually impaired friends from the Eden Social Welfare Foundation to participate and collected 2,364 receipts
  • Where we've been - Highlights
    “Let me fly with you”Children's Charity Dream Project

    Collaborating with the Taiwan Fund for Children and Families (TFCF), we produced a documentary focusing on children with developmental delays to initiate advocacy, increase societal awareness about these “little angels,” and promote early intervention services. Simultaneously, we launched a fundraising campaign within the company and conducted seminars on early intervention. Additionally, we encouraged our colleagues to visit the TFCF Taichung City Child Development Center on June 15, and carefully packaged gifts were personally delivered by our colleagues to each “little angel” during the visit. Medical aids were also donated for the Center to be used in assisting the children. Through these actions, we collectively gathered love ans support for these “little angels.”

    “Love, and Sharing” Brilliance Program

    We assisted the China Youth Corps in holding the Brilliance Program, within which 97 students and parents from 21 elementary and middle schools from rural areas around Taiwan were taken to visit EVA Air. Our flight crew, cabin crew, ground staff, mechanics and more personnel guided the children on a visit to the EVA Safety Gallery, the cabin emergency evacuation trainer, and the flight simulator. By integrating social welfare into our core aviation capacity, we promote aviation knowledge and educate others about flight safety, to expand students’ horizons.

    “Little Flight Attendant” Project

    To enhance the understanding of EVA Air’s commitment to flight safety among the public and employees' families, the “Little Flight Attendant” Project in 2023 invited EVA Air's Facebook fans and employee families to bring children aged 6 to 9. The children were transformed into little flight attendants to experience the educational curriculum and professional aviation safety knowledge required to become flight attendants. The children put on specially designed uniforms and participated in five challenges: posture and elegance, cabin door evacuation, cabin service, emergency evacuation training, and ramp tour. These challenges allowed the children to learn the essential professional knowledge and skills of flight attendants, including "posture," "safety," "service," "collaboration," and "honor. “After completing the program, they would graduate as qualified EVA Air Five-Star Little Flight Attendants. For this project, a total of over NT$2.07 million and nearly 40 volunteers were contributed, and received applications from over 1,300 groups, and ultimately selected 70 families totaling 108 participants to participate.

    Assisting in the transportation of supplies and goods

    ● We donated transport and additional fuel costs to the Tzu Chi Foundation, helping them deliver 6,000 eco-friendly blankets to Ukrainian refugees to help them get through the bitter winter.

    ● Since 2015, EVA Air has provided sponsorships for overweight luggage of various county and city fire departments participating in international rope rescue competitions. Participants in these competitions are self-funded and carry numerous heavy disaster relief equipment. EVA Air fully sponsors the transportation of disaster relief equipment to encourage fire departments to compete in international competitions and bring honor to the country.

    ● Donated portable advanced monitor defibrillators to Taoyuan City Fire Department. This equipment includes features for measuring respiratory rate, blood pressure, heart rhythm, and blood oxygen. Additionally, it integrates multiple functions such as AED, 12-lead ECG, CPR feedback, and manual defibrillator. Not only does it reduce the weight of the equipment that needs to be carried, but it also provides powerful and comprehensive functions, enabling emergency personnel to deliver higher-quality immediate medical care to patients.

    ● The Asia-Pacific Conference of the Junior Chamber International (JCI) is expected to be attended by over 5,000 participants from 23 member countries in Jakarta. The Junior Chamber International Taiwan hosted “Taiwan Night” on May 12, 2023, at the event venue, setting up 30 booths to showcase Taiwan's traditional culture and various achievements. Due to the significant amount of supplies needed, our company sponsored free luggage for the round trip journeys.

     
For details of EVA Air’s public welfare performance, please refer to page 119-127 of 2023 EVA Air Sustainability Report.