earth

01

Safety Foundation

  • Social topics we care about

    Flight safety is a core issue for public safety. It is also a value held in common by all of society. Only through continuous improvement of our management measures and deepened safety education shall we provide safe and quality service to traveling public.

  • Action Strategy

    By sharing our experience and cultivating talent, we continue working hard to develop aviation talent for aviation and promote flight safety education. We join hands with others in the industry, our employees, and the public at large in enhancing quality and safety.

  • Important Action Programs for 2024
    • Aviation Talent Cultivation
    • Protecting passengers' health
  • Major actions for 2024
    • Unveiling the Civil Aviation Engineering Program in a corporate-academic partnership with NCKU. In 2024, a total of 238 students participated, for over 12% increase compared to the previous year.
    • There are 810 physicians joined the "Compassionate Doctors on Board" program in 2024, over 64% increase compared to the previous year.
    • A total of 2,294 medical consultations were performed by MedAire provided passenger "fit-to-fly assessment" and "medical consultation and care services".
    • There is a total of 1,076 visits to EVA Safety Gallery in 2024.
    • Held 4 "Little Flight Attendant" activities with a total of 144 applications and received over 600 family group registrations. A total of NT$2.47 million was invested, along with the participation of nearly 40 company employees as voluntary.
  • Where we've been - Highlights
    Little Flight Attendant Project

    To enhance the understanding of EVA Air’s commitment to flight safety among the public and employees' families, the Little Flight Attendant Project was held and invited EVA Air's Facebook fans and employee families to bring children aged 6 to 9. The children were transformed into little flight attendants to experience the educational curriculum and professional aviation safety knowledge required to become flight attendants. The children put on specially designed uniforms and participated in five challenges: posture and elegance, cabin door evacuation, cabin service, emergency evacuation training, and ramp tour. These challenges allowed the children to learn the essential professional knowledge and skills of flight attendants, including "posture," "safety," "service," "collaboration," and "honor. “After completing the program, they would graduate as qualified EVA Air Five-Star Little Flight Attendants. The event received positive reviews from parents, employees, and children who joined.

    National Cheng Kung University “Civil Aviation Engineering Program”

    Since 2013, EVA Air has unveiled the Civil Aviation Engineering Program in a corporate-academic partnership with the NCKU and has appointed professionals in flight operation, dispatch, flight safety, and maintenance for lectures given. It aims to strengthen professional education through cooperative education, thereby fostering highly skilled aviation engineering professionals. Since the launch of this program, a total of 1,677 students have participated up until 2024. EVA Air continues to carry out safety training for our employees to ensure that our colleagues will diligently find problems, carefully look into the reasons behind them, and determinedly adopt effective improvement measures, in addition to adhering to the standard operating procedure when performing their tasks so as to ensure passenger and flight safety.

    Compassionate Doctors on Board

    EVA Air has engaged MedAire since 2013 to provide passenger "Fit-to-Fly Assessments" and "Medical Consultation and Care Services" by MedLink. In addition to allowing passengers to obtain better medical care, it also reduces the possible risk of diversion due to passengers with severe illness during the flight. EVA Air has launched the "Compassionate Doctors on Board" program, which invites physician-qualified passengers to join the program. When passengers on board have medical needs, they would provide passengers with immediate medical assistance.

     
02

Tourism Innovation

  • Social topics we care about

    With the progress of times and advances in science and technology, the issues of uneven urban-rural development and talent drain have become increasingly obvious. Through its role in the international aviation industry, we help to promote various cultural heritages in Taiwan. Such efforts enable concerned industries to thrive, allow local population to recover, and facilitate balanced developments of urban and rural areas.

  • Action Strategy

    We work with local governments, providing gratis airfare, airfare vouchers, and other resources, to promote local tourism resources in the international market. In addition, we also cooperate with tourism bureau in organizing promotion events overseas to promote the beautiful scenery and features of Taiwan.

  • Important Action Programs for 2024
    • Combining the aviation business to help promote local tourism activities.
  • Major actions for 2024
    • Sponsored 8 tourism events; the total investment exceeded NT$9.5 million in cash and supplies, and 39 flight tickets valued at around NT$3.21 million.
  • Where we've been - Highlights
    EVA Air Marathon

    A city sightseeing marathon was held on October 27, attracting around 24,000 runners from 42 countries. The event not only facilitated the experience exchanges among international athletes but also promoted tourism in Taipei. Additionally, the EVA Air City Sightseeing Marathon "Seedling Program - Campus Tour" was organized. This initiative involved professional teams teaching sports knowledge and guiding students with great potential to look to the future, thus nurturing more "Stars of Taiwan." Moreover, together with the Let Me Fly with You Children’s Charity Dream Project, we donated NT$1.2 million to the Eden Social Welfare Foundation and the Taiwan Fund for Children and Families.

     
03

Sports and Arts

  • Social topics we care about

    Promoting athletic events and arts & cultural activities broadens people’s minds and enriches their lives. It also helps to facilitate Taiwan’s exchanges with international community. We’ve sponsored sports players and organizers of arts & cultural events for shipping training equipment and exhibit, as well as tickets for sports players and performers, thus helping reduce their financial burdens of international travel and transportation.

  • Action Strategy

    EVA Air provides sponsorships for aviation transportation and related resources, easing financial burdens and travel challenges for athletes. These efforts help promote a culture of sport and foster cultural exchanges between domestic and international communities.

  • Important Action Programs for 2024
    • EVA Air Marathon
    • Domestic sports activist
    • Overseas Sports Marketing
    • International exchange of arts and cultural activities.
  • Major actions for 2024
    • Approximately 24,000 runners from 40 countries participated in the EVA Air Marathon. Additionally, a campus tour was organized, with nearly 200 students from 8 schools participating.
    • Sponsored 14 outstanding athletes in Taiwan's sports industry, 6 domestic sports events, and 1 tennis association. This sponsorship totaled around NT$3.34 million in cash and excess baggage fees, as well as 283 flight tickets valued at approximately NT$106.46 million.
    • Sponsored 10 foreign teams and clubs, and 1 overseas competition, with an investment of approximately NT$92.87 million, and 20 flight tickets valued at around NT$8 million.
    • Sponsored 25 cultural and literary events and columns, with an investment of approximately NT$24.15 million in cash, flight vouchers, and 29 flight tickets valued at around NT$5.42 million.
  • Where we've been - Highlights
    Domestic sports activist

    EVA Air upholds the spirit of taking from society and giving back to society. It combines the characteristics of the aviation industry with its resources. Through diverse channels, the company provides air transportation and cash resources to sponsor Taiwanese athletes and events in badminton, golf, table tennis, swimming, long-distance running, tennis, and weightlifting. This helps integrate Taiwan’s sports activities with the international community, infusing society with positive energy through these practical actions and contributing to the ongoing goal of better social integration. In 2024, EVA Air honored with the “Gold Award” and “Long-Term Sponsorship Award,” in the sponsorship category of the Sports Administration, Ministry of Education’s “Sports Activist Award,”and is also the only airline in Taiwan to receive this award.

    Overseas Sports Marketing

    EVA Air's support for sports extends globally. By combining sports marketing with travel, we aim to increase global awareness of EVA Air, a Taiwanese brand. This strategy also enhances our corporate image as a company that values sports development, leaving a lasting impression on local residents and fans alike.

    International Arts and Cultural Activities

    Flight tickets were provided to introduce international art and cultural events, including the “Greatest Musical of the 21st Century” Romeo and Juliet; Broadway classic musicals Chicago and The Wedding Banquet; Korean drama soundtrack concerts; Disney princess concerts; and Top Gun: Maverick movie orchestra concerts. These events allowed the Taiwanese public to enjoy spectacular international performances without leaving the country.

     
04

Social Welfare

  • Social topics we care about

    Working with the Chang Yung-Fa Foundation for charity and social welfare, we are devoted to uphold the spirit that “what we gain from society, we must return to society”. By providing material resources and labor, we take action to help disadvantaged groups, and alleviate the difficulties that remote villages experience with material shortages. Furthermore, through sponsoring forums and projects organized by the media on sustainability issues, we aim to raise public awareness of social welfare and climate change.

  • Action Strategy

    Working with the Chang Yung-Fa Foundation for charity and social welfare, we provide material resources and labor, take action to help disadvantaged groups, and alleviate the difficulties that remote villages experience with material shortages. Additionally, by sponsoring sustainability forums, we aim to encourage the public to pay more attention to social welfare and climate change issues.

  • Important Action Programs for 2024
    • Waiving excess baggage fees for the transportation of equipment by schools, social organizations, and fire departments
    • Combining sports activities with social welfare
    • Initiating sustainability discussions and promoting awareness for children with developmental delays
    • Returning the company’s obsolete equipment to benefit the rural areas
  • Major actions for 2024
    • The 'Let me fly with you' children's charity dream project had a total investment exceeding NT$3.6 million in cash, with volunteer efforts amounting to nearly NT$700,000. The documentary video accumulated over 170,000 views.
    • MLB Los Angeles Angels' “Home Run Charity Sponsorship,” with an investment of approximately NT$2.9 million in cash.
    • Organized 7 corporate visit activities, where 293 students and professionals were invited to visit the Company and exchange ESG initiative and accomplishments.
    • Donated decommissioned computers, desks, furniture, wooden cabinets, and other items worth over NT$2.32 million; provided to 49 social welfare organizations and schools.
    • Waiving baggage excess fees for equipment for Taichung City Government, Rotary Club, and Lishan Senior High School, supporting them as they join overseas competitions and medical missions; total value, more than NT$1.14 million.
    • For EVA Air's VIP Night - Harmonic Shining Stars Concert, we invited 200 members from the New Immigrant Youth & ASEAN Development Association and the Eden Social Welfare Foundation to participate, and collected 2,163 uniform invoice for charity.
    • ESG Voluntary Team members contributed 882 hours to assist EVA Air in organizing charitable activities.
  • Where we've been - Highlights
    Let Me Fly with You Children's Charity Dream Project

    The United Nations Sustainable Development Goals (SDGs) put a great deal of emphasis on children’s rights to survival and development. We are doing our part to help respond to this SDG by partnering with the Taiwan Fund for Children and Families. Together, since 2023, we have organized the Let Me Fly with You Children’s Charity Dream Program. We are helping promote awareness of children with delayed development, and promoted early intervention services for these “D.D. angels”. In 2024, EVA Air provided funds to the Taiwan Fund for Children and the Eden Social Welfare Foundation to produce documentaries highlighting the lives of children with developmental delays in remote islands and rural areas. These films attempt to raise the voices of these angels and get them heard by the wider community. Together with our affiliates, including Evergreen Aviation (EGAT), Evergreen Sky Catering (EGSC), Evergreen Airline Services (EGAS), Evergreen Air Cargo (EGAC), and EverFun Holiday, EVA Air has donated cars and motorcycles needed to provide care for these D.D. angels in remote islands and rural areas. We also launched an internal fundraising campaign, with donations used to pay for medical assistive devices and early intervention learning services.

    “Love, and Sharing” Brilliance Program and Yushan Program

    Our flight crew, cabin crew, ground staff, mechanics and more personnel guided students from disadvantaged families in rural areas through visits to the EVA Safety Gallery, the cabin emergency evacuation trainer, and the flight simulator. By integrating social welfare into our core aviation capacity, we aim to promote aviation knowledge, raise awareness of flight safety, and enhance professional skills and foster future competitiveness. In 2024, EVA Air organized 6 corporate visits for underprivileged students in rural areas, with 233 students and parents across the country visited the company's internal training center, and committed over NT$470,000 and 61 volunteers.

    ESG Voluntary Team

    EVA Air continues to promote ESG activities that support social inclusion and environmental protection. To strengthen employee engagement, we have formed an ESG Voluntary Team and introduced Paid Volunteer Leave, encouraging participation in environmental protection and social welfare activities. These efforts reflect our commitment to ESG principles and contribute to the sustainable development for both environment and society. In 2024, we hosted 1 training session for ESG Voluntary Team members, and supported 6 charitable activities, with 143 participants contributing a total 882 volunteer hours. Moreover, we partnered with the Society of Wilderness to organize the Keep Our Creeks Clean for EV-Ah river cleanup activity at Nankan Creek. That day, team members collected 56 kilograms of trash from the riverbank and surrounding areas. With expert guidance and sharing, team members gained a deeper understanding of the importance of protecting and preserving a healthy environment.

     
For details of EVA Air’s public welfare performance, please refer to page 117-126 of 2024 EVA Air Sustainability Report.