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Commitment to Customers

“Provide passengers with safe and comfortable journey” is the highest objective of the Company’s services. From the standpoint of flight safety, we provide services that exceed passenger expectations and increase customer satisfaction, thereby maintaining customer ...

In-flight Meal Safety Control

EVA Air follows the World Food Safety Guidelines and Hazard Analysis and Critical Control Points (HACCP) to manage the in-flight meal safety control. All airline catering companies are required to comply with these regulations, such as food supplier management, personal hygiene ...

Service Quality

EVA Air insists on bringing the best quality and most attentive services to passengers, giving them a pleasant experience and meeting their requirements.

Cargo Service

EVA Air’s cargo service has long been well recognized as one of the leading airlines in the world. With outstanding flight safety re­cord and professional capability in airfreight industry, EVA Air once again won the 2015 Air Cargo Excellence Award.

Intellectual Property Rights Statement

Please contact us if you have any questions and comments regarding our Intellectual Property Statement.